Tax Season Front Desk Concierge (Evenings/Weekends)

H&R Block, Inc.; Hazen (ND); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Hazen, North Dakota.

You will manage client scheduling, assist daily office operations, and support a team of tax professionals during peak tax season. As part of a high-performing, client-centric team, you will greet clients, handle check-ins and intake, and help maintain a clean, organized office environment.

Qualifications

• Must have experience in fast-paced, client-facing environments.
• Strong interpersonal and communication skills to serve clients professionally.
• Able to multitask and manage competing priorities throughout the day.
• Excellent organizational skills with attention to detail and follow-through.
• Proficient with Microsoft Office, Teams, and scheduling systems.
• Available to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and connect clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal communication

Multitasking

Attention to detail

MS Office & scheduling tools

Evenings & weekends availability

Education

High school diploma or GED

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Hazen, North Dakota.

You will manage client scheduling, assist daily office operations, and support a team of tax professionals during peak tax season. As part of a high-performing, client-centric team, you will greet clients, handle check-ins and intake, and help maintain a clean, organized office environment.