Tax Office Front Desk Pro — Reception & Client Care

H&R Block, Inc.; Newport (NC); Presencial; USD 21.000 - 28.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. in Newport, NC is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-ins, schedule appointments, and support day-to-day operations alongside tax professionals.

This in-person role requires strong interpersonal skills, reliability, and the ability to multitask. Evening and weekend availability during tax season is expected, with opportunities for growth into tax preparation or leadership.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (MS Office, scheduling apps).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and discretion.

Conocimientos

Interpersonal skills

Communication

multitasking

Attention to detail

Computer literacy

Evenings/weekends availability

Educación

High school diploma / GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Newport, NC is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-ins, schedule appointments, and support day-to-day operations alongside tax professionals.

This in-person role requires strong interpersonal skills, reliability, and the ability to multitask. Evening and weekend availability during tax season is expected, with opportunities for growth into tax preparation or leadership.