Client Experience Pro – Reception & Admin (Evenings/Weekends)

H&R Block, Inc.

Bismarck (ND)

On-site

USD 18,000 - 28,000

Part time

4 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist in our Bismarck, ND office to greet clients and support daily office operations. You will coordinate client scheduling, assist tax professionals, and help maintain a welcoming, organized front desk environment.

The role requires strong communication, multitasking, and discretion, with evening and weekend availability during tax season.

Qualifications

Experience in a fast-paced, client-centric environment.
Strong interpersonal and communication skills for teamwork and client service.
Ability to multitask and manage competing priorities.
Organizational skills with attention to detail and follow-through.
Comfort using basic computer programs and scheduling tools.
Availability to work evenings and weekends during tax season.

Responsibilities

Greet clients warmly and create a professional first impression.
Answer phone calls, schedule appointments, and match clients with the right tax professional.
Manage client check-in and intake, including scanning and organizing documents.
Maintain office organization and cleanliness to support a smooth client experience.
Collaborate with tax professionals and team members to ensure seamless daily operations.
Handle sensitive client information with confidentiality and care.