Tax Office Front Desk Pro — Evenings & Weekends

H&R Block, Inc.; Franklin Square (NY); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals in an in-person role during tax season.

You will handle check-in, document intake, and maintain a professional environment while collaborating with the team to ensure a smooth client experience. Evening and weekend availability is required.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling systems).

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals in an in-person role during tax season.

You will handle check-in, document intake, and maintain a professional environment while collaborating with the team to ensure a smooth client experience. Evening and weekend availability is required.