In-Person Client Service Pro: Growth Path in Tax Office

H&R Block, Inc.; Fargo (ND); On-site; USD 19,000 - 28,000; Full time

Job summary

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist to be the welcoming face of the office in Fargo, ND. This in-person role manages client check-in, scheduling, and supports daily operations alongside tax professionals.

With training provided, this position offers a path into tax preparation or office leadership, and requires availability during tax season evenings and weekends to serve clients effectively.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, match clients with tax professionals.
• Manage check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Communication

Multitasking

Team collaboration

Professional demeanor

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist to be the welcoming face of the office in Fargo, ND. This in-person role manages client check-in, scheduling, and supports daily operations alongside tax professionals.

With training provided, this position offers a path into tax preparation or office leadership, and requires availability during tax season evenings and weekends to serve clients effectively.