Seasonal Client Relations & Scheduling Specialist

H&R Block; Wahpeton (ND); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Wahpeton, ND is seeking a seasonal Client Service Professional/Receptionist to warmly welcome clients, schedule appointments, and connect customers with the right tax professionals. You will support in-person, phone, and virtual service while maintaining a clean, organized office and helping the team meet client needs.

The role requires a customer-service mindset, comfort in a fast-paced environment, and basic computer skills.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Wahpeton, ND is seeking a seasonal Client Service Professional/Receptionist to warmly welcome clients, schedule appointments, and connect customers with the right tax professionals. You will support in-person, phone, and virtual service while maintaining a clean, organized office and helping the team meet client needs.

The role requires a customer-service mindset, comfort in a fast-paced environment, and basic computer skills.