Tax Office Front Desk Pro & Client Concierge

H&R Block, Inc.; Perry (GA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Perry, GA seeks a Client Service Professional / Receptionist to be the welcoming first impression for every client. You will manage scheduling, greet clients, and support daily office operations in person.

The role requires strong communication, multitasking, and discretion with sensitive information. Evening and weekend availability during tax season is required, with opportunities for growth into tax preparation or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal communication

Multitasking

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Perry, GA seeks a Client Service Professional / Receptionist to be the welcoming first impression for every client. You will manage scheduling, greet clients, and support daily office operations in person.

The role requires strong communication, multitasking, and discretion with sensitive information. Evening and weekend availability during tax season is required, with opportunities for growth into tax preparation or office leadership.