Tax Office Front Desk & Client Concierge (Evenings & Weekends)

H&R Block, Inc.; Jackson (NJ); In loco; USD 22.000 - 37.000; Tempo pieno

Descrizione del lavoro

H&R Block, Inc. in New Jersey seeks a seasonal Client Service Professional / Receptionist to welcome clients and support daily operations in person.

You will greet clients, manage check-in, schedule visits, and coordinate with tax professionals to ensure a smooth, professional experience during tax season. The role emphasizes strong communication and multitasking in a fast-paced office, with opportunities to grow toward tax preparation or leadership.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Mansioni

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain organized, clean office environment for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conoscenze

Client service

Interpersonal skills

Communication

Multitasking

Office software

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block, Inc. in New Jersey seeks a seasonal Client Service Professional / Receptionist to welcome clients and support daily operations in person.

You will greet clients, manage check-in, schedule visits, and coordinate with tax professionals to ensure a smooth, professional experience during tax season. The role emphasizes strong communication and multitasking in a fast-paced office, with opportunities to grow toward tax preparation or leadership.