Seasonal Client Concierge — Tax Office Receptionist

H&R Block, Inc.; Montclair (NJ); Sur place; USD 22 000 - 37 000; Temps partiel

Résumé du poste

H&R Block, Inc. in New Jersey is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage appointments, and support daily office operations in person.

The role involves working with tax professionals, handling document intake, and maintaining a professional client experience. Evening and weekend availability during tax season is required to meet client needs.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, match clients with tax professionals.
• Handle check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Connaissances

Interpersonal skills

Communication

Team collaboration

Multitasking

Attention to detail

Customer service

Formation

HS diploma or GED

Outils

Microsoft Office

Microsoft Teams

Scheduling systems

Description du poste

H&R Block, Inc. in New Jersey is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage appointments, and support daily office operations in person.

The role involves working with tax professionals, handling document intake, and maintaining a professional client experience. Evening and weekend availability during tax season is required to meet client needs.