Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Belleville (NJ); Presencial; USD 22.000 - 37.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical and prescription drug coverage

401(k) Plan

Employee Assistance Program

(virtual) fitness center programs

Associate discount program

Business Travel Accident Insurance

Associate Tax Prep benefit

Descripción de la vacante

H&R Block, Inc. in New Jersey is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

As the face of the office, you will coordinate check-in, connect clients with the right tax professionals, maintain order, handle confidential information, and collaborate with the tax team to ensure a smooth client experience.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Proficient with basic computer programs (Office, Teams, scheduling).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and connect clients with the right tax professional.
• Manage check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Conocimientos

Client service

Communication

Multitasking

Organization

Microsoft Office

Scheduling systems

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in New Jersey is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

As the face of the office, you will coordinate check-in, connect clients with the right tax professionals, maintain order, handle confidential information, and collaborate with the tax team to ensure a smooth client experience.