Client Service Concierge - Receptionist (Evening/Weekend)

H&R Block, Inc.; West Orange (NJ); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations at our New Jersey office.

This in-person role offers training, opportunities to grow into tax preparation or leadership, and requires evening/weekend availability during tax season. You will be the face of the office, helping clients find the right tax professional and keeping the office organized and confidential.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Detail-oriented with good follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals and team members.
• Handle sensitive client information confidentially.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Office software

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations at our New Jersey office.

This in-person role offers training, opportunities to grow into tax preparation or leadership, and requires evening/weekend availability during tax season. You will be the face of the office, helping clients find the right tax professional and keeping the office organized and confidential.