Seasonal Client Concierge & Front Desk (In-Person)

H&R Block, Inc.; Delran Township (NJ); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block, Inc. in New Jersey is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations alongside tax professionals. This in-person role requires strong interpersonal skills and professionalism.

With training provided, this position can lead to tax preparation or office leadership. Availability for evenings and weekends during tax season is required to meet client needs and support a busy tax office

Qualifications

• Experience in a fast-paced, client-centric environment
• Ability to multitask and manage priorities
• Strong organizational skills and attention to detail
• Comfort with Microsoft Office, Teams and scheduling systems
• Willingness to work evenings and weekends during tax season

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Interpersonal skills

Communication skills

Scheduling

Multitasking

Office software

Evenings and weekends availability

Education

High school diploma/GED or equivalent

Job description

H&R Block, Inc. in New Jersey is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations alongside tax professionals. This in-person role requires strong interpersonal skills and professionalism.

With training provided, this position can lead to tax preparation or office leadership. Availability for evenings and weekends during tax season is required to meet client needs and support a busy tax office