Tax-Season Front Desk Concierge

H&R Block, Inc.; Palm Bay (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. in Palm Bay, FL seeks a seasonal Client Service Professional / Receptionist to welcome clients and support daily office functions during tax season.

You will schedule, check-in, and coordinate with tax professionals, handling confidential information while delivering a professional client experience in-person at the office.

Role offers in-person, evening/weekend hours, opportunities to grow into tax prep or leadership and competitive pay with benefits where offered.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Detail-oriented with follow-through.
• Proficient with basic computer tools and scheduling systems.
• Available to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Communication

Multitasking

Organization

Team collaboration

Microsoft Office

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Palm Bay, FL seeks a seasonal Client Service Professional / Receptionist to welcome clients and support daily office functions during tax season.

You will schedule, check-in, and coordinate with tax professionals, handling confidential information while delivering a professional client experience in-person at the office.

Role offers in-person, evening/weekend hours, opportunities to grow into tax prep or leadership and competitive pay with benefits where offered.