Tax Office Front Desk & Client Concierge

H&R Block, Inc.; Salmon (ID); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Salmon, Idaho to greet clients, manage scheduling, and support daily office operations as the friendly first impression for every visit.

You will collaborate with tax professionals, guide clients to the right expert, and maintain confidentiality and organization during tax season in a hands-on, in-person position.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and teamwork abilities.
• Ability to multitask with competing priorities.
• Organizational skills with attention to detail.
• Familiarity with basic computer programs and scheduling tools.
• Available to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office cleanliness and organization to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Multitasking

Office software

Evening shifts

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Salmon, Idaho to greet clients, manage scheduling, and support daily office operations as the friendly first impression for every visit.

You will collaborate with tax professionals, guide clients to the right expert, and maintain confidentiality and organization during tax season in a hands-on, in-person position.