In-Office Client Concierge — Tax Season

H&R Block, Inc.; Tonganoxie (KS); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block is seeking a part-time, in-person Seasonal Client Service Professional / Receptionist to be the friendly face of the office in Kansas. You will greet clients, manage check-ins, and help route clients to the right tax professional while supporting daily office tasks.

Ideal candidates have strong communication, multitasking, and organization skills and are available during tax season evenings/weekends. This role offers hands-on experience in a tax office setting. No remote work.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Multi-tasking

Attention to detail

Basic computer skills

Scheduling systems

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling software

Job description

H&R Block is seeking a part-time, in-person Seasonal Client Service Professional / Receptionist to be the friendly face of the office in Kansas. You will greet clients, manage check-ins, and help route clients to the right tax professional while supporting daily office tasks.

Ideal candidates have strong communication, multitasking, and organization skills and are available during tax season evenings/weekends. This role offers hands-on experience in a tax office setting. No remote work.