Client Service Concierge (Receptionist) – Tax Office

H&R Block, Inc.; Hiawatha (KS); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Kansas to greet clients, answer phones, and schedule appointments, guiding them to the right tax professional.

This role emphasizes friendly service and accurate information during busy tax seasons. Franchise offices operate independently; this position offers real client impact and opportunities to grow with the team across locations.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsabilités

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Connaissances

Customer service

Multitasking

Communication

Organizational skills

Formation

High school diploma

Outils

Microsoft Office

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Kansas to greet clients, answer phones, and schedule appointments, guiding them to the right tax professional.

This role emphasizes friendly service and accurate information during busy tax seasons. Franchise offices operate independently; this position offers real client impact and opportunities to grow with the team across locations.