Client Service Concierge – Tax Office (Evenings/Weekends)

H&R Block, Inc.; Wichita (KS); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block in Wichita, KS is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations with tax professionals. This in-person role develops through training, offers exposure to tax preparation, and serves as a stepping stone into office leadership.

You will maintain a welcoming environment and handle confidential client information with care.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; able to collaborate with team and serve clients professionally.
• Able to multitask and manage competing priorities throughout the day.
• Excellent organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Available to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake with document scanning/organization.
• Maintain clean, organized office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Client-centric

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Wichita, KS is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations with tax professionals. This in-person role develops through training, offers exposure to tax preparation, and serves as a stepping stone into office leadership.

You will maintain a welcoming environment and handle confidential client information with care.