Tax Office Admin & Client Services Coordinator

H&R Block, Inc.; Mesa (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

H&R Block, a leading tax services company, seeks a friendly Administrative Assistant in Mesa, AZ to greet clients, answer phones, schedule appointments, and perform data entry tasks for client files and office reporting.

You will support daily revenue processing, maintain a clean, organized office environment, and assist with filing, correspondence, and document preparation using Microsoft Office. Strong customer service and phone skills are essential in this collaborative role.

Qualifications

• High school diploma or equivalent.
• Customer service experience.
• Experience with multiple web-based applications.
• Microsoft Office knowledge.

Responsibilities

• Answer phones and check in clients for appointments.
• Receive drop offs and client data in office and by mail.
• Perform data entry related to tax, bookkeeping, and payroll work.
• Maintain a professional office environment.
• Ensure the office uses appropriate network platforms for client accounts.
• Process completed work for client presentation.
• Other office duties as assigned.

Skills

Customer Service

Phone skills

Data entry

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Teams

Job description

H&R Block, a leading tax services company, seeks a friendly Administrative Assistant in Mesa, AZ to greet clients, answer phones, schedule appointments, and perform data entry tasks for client files and office reporting.

You will support daily revenue processing, maintain a clean, organized office environment, and assist with filing, correspondence, and document preparation using Microsoft Office. Strong customer service and phone skills are essential in this collaborative role.