Tampa IT & Systems Engineer — Secure, Scalable Support

Inforcer Ltd.; Tampa (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Inforcer Ltd. in Tampa seeks a motivated IT & Systems Engineer to own and improve our IT infrastructure, ensuring reliability, security, and performance of systems across the business.

You will configure hardware and software, manage upgrades, troubleshoot complex issues, and support users to deliver a seamless experience. The role emphasizes hands-on ownership and continuous improvement in a fast-growing startup environment.

Qualifications

• Experience in IT support or systems engineering within a fast-paced business.
• Strong knowledge of configuring laptops, licenses, and supporting business-critical tools.
• Troubleshooting hardware, software, and network issues across Windows and macOS.
• Familiarity with IT procurement processes and asset lifecycle management.
• Understanding of basic security principles and ability to deliver user training on IT security best practices.
• Excellent problem-solving skills and attention to detail.
• Clear and professional communication skills, with the ability to support users across all levels of the business.
• Experience with Microsoft 365 administration and collaboration tools.
• Ability to manage multiple tasks and priorities, meet deadlines, and maintain high standards of documentation in tools like Atlassian, Obsidian or similar.
• A proactive mindset with a willingness to learn and contribute to continuous improvement.

Responsibilities

• Manage IT procurement, including ordering laptops, accessories, and software licenses.
• Set up and configure business equipment, ensuring secure and efficient access to essential tools.
• Maintain an accurate inventory of IT assets and licenses.
• Provide first-line technical support to all team members, resolving hardware, software, and network issues.
• Run day-to-day IT operations, including system monitoring, patching, and updates.
• Deliver basic security awareness training and guidance to users.
• Assist in maintaining and updating IT documentation and internal knowledge bases.
• Collaborate with Engineering and other teams to ensure seamless systems integration.
• Support onboarding and offboarding processes from a technical perspective.
• Contribute to IT projects and help shape future systems and infrastructure improvements.

Skills

IT support

Systems engineering

Windows & macOS

Microsoft 365 admin

IT security basics

Documentation

Communication

Asset lifecycle management

Tools

Microsoft 365

Atlassian

Obsidian

Job description

Inforcer Ltd. in Tampa seeks a motivated IT & Systems Engineer to own and improve our IT infrastructure, ensuring reliability, security, and performance of systems across the business.

You will configure hardware and software, manage upgrades, troubleshoot complex issues, and support users to deliver a seamless experience. The role emphasizes hands-on ownership and continuous improvement in a fast-growing startup environment.