Taking inbound SPOT OFFER..Immediate Joiners Required

AdeebaEServicesPvt.Ltd; Salt Lake City (UT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Fixed salary on the 1st of every month

Daily and monthly incentives

24 leaves per year + comp offs + birthday leaves

Spot incentives

Job summary

Adeeba E Services Pvt Ltd is seeking immediate hires for the Inbound Technical Support Process for US shifts in Salt Lake City, Utah. The role involves handling inbound customer calls regarding technical issues with printers, routers, and e-mails, ensuring issues are correctly analyzed while pitching relevant service plans effectively.

Successful candidates will have at least 6 months of outbound tech support experience, be fluent in English, and be comfortable working night shifts. A competitive salary with incentives and generous leave policies are offered.

Qualifications

• Must have experience in outbound tech process for at least 6 months.
• Candidates must know how to close calls and handle payments.
• Domestic & fresher candidates are not applicable.

Responsibilities

• Attain inbound calls from customers regarding tech issues.
• Analyze customer issues and sell relevant service plans.
• Work night shifts comfortably.

Skills

Excellent communication skills

Confidence in pitching services

Fluency in English

Job description

Company Description

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description

We are hiring immediately for Inbound Technical Support Process For US Shift.

Job Role: Attaining inbound calls from customers regarding printers, routers, e-mails, etc. Analyzing the issues correctly and selling the relevant plans and software.

Must have experience in outbound tech process for more than 6 months.

Must be able to close calls and take payments from the customers.

Must be confident in pitching about the service plans to the customers.

Must be very fluent in English.

Must be comfortable for night shift.

Benefits and facilities: Fixed salary on the 1st of every month in salary account + huge incentives.

24 leaves in a year + comp offs + birthday leaves
Daily/Monthly incentives

Spot incentives.

No extension of shift timings.

Qualifications

We seek candidates with excellent communication skills and at least 6 months experience in international outbound support. Domestic and fresher candidates are not applicable.

Additional Information

• Candidate with excellent communication skill.
• Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
• Support Process.
• Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.
• Domestic & fresher candidates are not applicable.

Application details will be kept confidential according to EEO guidelines.