Inbound Tech Support — US Night Shift with Big Incentives

Adeeba E Services Pvt Ltd

Salt Lake City (UT)

On-site

USD 40,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Fixed salary with incentives
24 leaves and comp-offs
Medical benefits

Job summary

Adeeba E Services Pvt Ltd in Salt Lake City is seeking candidates for the Inbound Technical Support Process. This role involves handling inbound calls related to technical issues, analyzing them, and selling relevant support plans.

The ideal candidate should have at least 6 months of outbound technical support experience, fluency in English, and be comfortable working night shifts. The position offers a fixed monthly salary with additional incentives and medical benefits.

Qualifications

  • Minimum 6 months of experience in outbound technical processes.
  • Ability to analyze issues and close calls.
  • Comfortable working night shift.

Responsibilities

  • Attain inbound calls from customers.
  • Analyze issues accurately and sell plans.
  • Close calls and process payments.
  • Pitch service plans confidently.

Skills

Fluency in English
Outbound technical support experience

Job description

Adeeba E Services Pvt Ltd in Salt Lake City is seeking candidates for the Inbound Technical Support Process. This role involves handling inbound calls related to technical issues, analyzing them, and selling relevant support plans.

The ideal candidate should have at least 6 months of outbound technical support experience, fluency in English, and be comfortable working night shifts. The position offers a fixed monthly salary with additional incentives and medical benefits.

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