Inbound Tech Support — US Night Shift, Immediate Joiners

AdeebaEServicesPvt.Ltd; Salt Lake City (UT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Fixed salary on the 1st of every month

Daily and monthly incentives

24 leaves per year + comp offs + birthday leaves

Spot incentives

Job summary

Adeeba E Services Pvt Ltd is seeking immediate hires for the Inbound Technical Support Process for US shifts in Salt Lake City, Utah. The role involves handling inbound customer calls regarding technical issues with printers, routers, and e-mails, ensuring issues are correctly analyzed while pitching relevant service plans effectively.

Successful candidates will have at least 6 months of outbound tech support experience, be fluent in English, and be comfortable working night shifts. A competitive salary with incentives and generous leave policies are offered.

Qualifications

• Must have experience in outbound tech process for at least 6 months.
• Candidates must know how to close calls and handle payments.
• Domestic & fresher candidates are not applicable.

Responsibilities

• Attain inbound calls from customers regarding tech issues.
• Analyze customer issues and sell relevant service plans.
• Work night shifts comfortably.

Skills

Excellent communication skills

Confidence in pitching services

Fluency in English

Job description

Adeeba E Services Pvt Ltd is seeking immediate hires for the Inbound Technical Support Process for US shifts in Salt Lake City, Utah. The role involves handling inbound customer calls regarding technical issues with printers, routers, and e-mails, ensuring issues are correctly analyzed while pitching relevant service plans effectively.

Successful candidates will have at least 6 months of outbound tech support experience, be fluent in English, and be comfortable working night shifts. A competitive salary with incentives and generous leave policies are offered.