Sutherland Hiring For Work from Home! Voice process !

Sutherland; United States; A distancia; USD 201.000 - 257.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary package

Training programs

Exposure to global clients

Rotational / fixed shifts

One-way cab for night shifts

Descripción de la vacante

Sutherland is hiring for a work-from-home International Voice Process-Customer Support role with immediate joining. We are seeking candidates who can handle international calls and deliver customer service excellence.

Minimum 6 months of international voice experience and strong English communication are required. Night shifts are part of the schedule, with 5-day work weeks and rotational offs.

Formación

• Minimum 6 months of international voice experience.
• Excellent written and verbal English communication.
• Passion for customer service and helping customers.

Responsabilidades

• Handle inbound international customer calls.
• Provide technical support and issue resolution.
• Deliver high-quality customer service.
• Maintain accurate customer interaction records.

Conocimientos

International Voice Experience

English Communication

Customer Service

Descripción del empleo

Sutherland is Hiring for Work from home!

We are hiring immediate joiners for the International Voice Process-Customer Support role || Work from home

REQUIRE ATLEAST 6 MONTHS OF INTERNATIONAL VOICE EXPERIENCE

This opportunity is for candidates or who have minimum of 6months experience in International Voice Support , and passionate about customer service and have strong English communication skills.

Key Responsibilities:

• Handle inbound international customer calls
• Provide technical support and issue resolution
• Deliver high-quality customer service
• Maintain accurate customer interaction records

Shift & Work Details:

Work from Office

24/7 roatational shift

5-day work week with 2 days rotational offs

18-23k inhand

Note- Training for the batch will be 24 x 7 (rotational) so that means they should be comfortable with Night Shift as well.

(Note: Looking for people who can join us immediately)

What You’ll Do

• Provide accurate information and timely resolutions
• Maintain a professional and helpful tone in all written communication
• Prepare daily/weekly reports on tasks and pending items
• Coordinate with internal teams for seamless issue resolution

Why Join Us?

Attractive salary package

Communication & soft-skills training programs

Exposure to global clients and international processes

Rotational / fixed shifts depending on the process

One-way cab facility for night shifts (within 25 km from office)

Fun activities, competitions & themed events

Who Can Apply

Undergraduates/Graduates / Postgraduates all welcome

Excellent written and verbal communication skills

Flexible with rotational shifts including night shifts

Comfortable working from office

Available to join immediately

Contact Person: HR Afreen 8097597439

Preferred candidate profile: Immediate Joiners