Tableau CSM: Remote-Optional Customer Success

Salesforce, Inc.; Washington (IL); Hybrid; USD 123,100 - 186,300; Full time

Benefits offered by this job

Health insurance

Paid parental leave

401(k)

Employee stock purchasing program

Job summary

Salesforce, Inc. is seeking a Customer Success Manager for the Tableau platform. This role drives adoption and ensures high-value customers achieve a significant return on their investment. Responsibilities include managing customer relationships, coordinating deliverables, and conducting enablement sessions to improve customer engagement.

The ideal candidate will possess strong consulting skills and a background in using Tableau and Salesforce. A Bachelor’s degree or relevant experience is required. Join Salesforce to shape the future of customer success.

Qualifications

• 3+ years of experience in customer success or related fields.
• Ability to drive business value and handle C-level conversations.
• Familiarity with data visualization best practices.

Responsibilities

• Serve as point of accountability for customer deliverables.
• Drive adoption of Tableau features and track usage metrics.
• Conduct enablement sessions on data visualization and dashboard design.

Skills

Customer Success Management

Consulting Skills

Stakeholder Management

Communication Skills

Technical Troubleshooting

Education

Bachelor's degree or relevant experience

Tools

Tableau Desktop

Salesforce

Job description

Salesforce, Inc. is seeking a Customer Success Manager for the Tableau platform. This role drives adoption and ensures high-value customers achieve a significant return on their investment. Responsibilities include managing customer relationships, coordinating deliverables, and conducting enablement sessions to improve customer engagement.

The ideal candidate will possess strong consulting skills and a background in using Tableau and Salesforce. A Bachelor’s degree or relevant experience is required. Join Salesforce to shape the future of customer success.