Table Games Pit Manager — Lead Operations & Guest Experience

Jamul Casino; Jamul, Northern (CA, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Jamul Casino is seeking a Table Games Shift Supervisor to oversee the daily operations of the Table Games department. You will supervise staff, monitor game play, and ensure compliance with internal controls while driving guest satisfaction on your shift.

Ideal candidates bring leadership experience, excellent communication, and a solid knowledge of Table Games operations. The role requires flexibility to work all shifts and holidays as needed.

Qualifications

• Associates degree or 3 years in a comparable Table Games leadership role.
• Thorough knowledge of all Table Games operations.
• Excellent written and oral communication skills.
• Proficient in Excel and Word; knowledge of Table Games systems.

Responsibilities

• Supervise staff and manage daily operations of a designated Table Games shift.
• Oversee games, game protection, and overall table operations on shift.
• Assist with scheduling, budgeting, and achieving department goals.
• Promote superior customer service and ensure adherence to company standards.

Skills

Table Games leadership

Customer service

Communication

Microsoft Excel

Problem solving

Education

Associate degree in related field

Tools

Table Games OS

Microsoft Word

Job description

Jamul Casino is seeking a Table Games Shift Supervisor to oversee the daily operations of the Table Games department. You will supervise staff, monitor game play, and ensure compliance with internal controls while driving guest satisfaction on your shift.

Ideal candidates bring leadership experience, excellent communication, and a solid knowledge of Table Games operations. The role requires flexibility to work all shifts and holidays as needed.