Table Games Shift Supervisor: Service & Integrity

DeKalb Health; Pauma (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Pauma Band of Mission Indians is seeking a Table Games Supervisor to oversee the department during assigned shifts, ensure staffing, and direct Table Games personnel. The role involves witnessing major jackpots, directing customer service, and maintaining game integrity.

Qualified candidates have extensive Table Games experience, strong knowledge of craps, roulette, and blackjack, and solid money handling and communication skills. Must obtain Pauma Gaming Commission license.

Qualifications

• Five to seven years experience in Table Games in a casino with live house banked games.
• At least seven years experience as a Table Games supervisor or higher.
• Strong knowledge of craps, roulette and blackjack.
• Ability to communicate effectively, orally and in writing.
• Knowledge of money handling procedures.

Responsibilities

• Oversee department operations during the assigned shift to insure exceptional customer service and game protection.
• Make decisions on personal check cashing limit extensions.
• May witness all major jackpot wins and sign jackpot checks.
• Communicate with customers to answer questions and resolve disputes.
• Implement all Casino procedures relating to Table Games operations.
• Develop shift schedules and insure the shift is properly staffed at all times.
• May assist with emergency H/C, S/C drop as required (i.e., Lack of personnel).
• Performs computer and administrative duties.
• Performs other duties as assigned.

Skills

Table Games supervision

Customer service

Money handling

Communication

Team leadership

Microsoft Word

Microsoft Excel

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Pauma Band of Mission Indians is seeking a Table Games Supervisor to oversee the department during assigned shifts, ensure staffing, and direct Table Games personnel. The role involves witnessing major jackpots, directing customer service, and maintaining game integrity.

Qualified candidates have extensive Table Games experience, strong knowledge of craps, roulette, and blackjack, and solid money handling and communication skills. Must obtain Pauma Gaming Commission license.