Table Games Lead: Elevate Guest Experience (On-Site)

Caesars Entertainment; Hammond (IN); On-site; USD 52,000 - 68,000; Full time

Job summary

Caesars Entertainment in Hammond, IN is seeking a Table Games Supervisor to oversee pit operations and ensure game integrity on-site. You will monitor seven tables, open/close games, inspect decks, track buy-ins, and handle guest concerns while enforcing regulations.

The role requires strong English, a high school diploma or equivalent, 1–2 years of supervisory experience, and the ability to obtain an Indiana gaming license. Flexible shifts and professional interaction with guests are essential.

Qualifications

• Must be 21 years of age or older.
• Proficient in English verbal and written.
• High school diploma or equivalent preferred.
• Knowledge of casino rules, procedures, and Regulations as related to Poker/Table Games required.
• One to two years supervisory experience preferred.
• Flexible to work various shifts, weekends, and holidays.
• Knowledge of game and dealing techniques required.
• Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission.

Responsibilities

• Monitor table game activity to ensure game integrity and record player statistics.
• Open and close table games in assigned area and verify counts.
• Inspect card decks prior to play.
• Track and record player buy-ins, wins, losses and bet amounts.
• Monitor bets and payouts for correctness.
• Complete rating cards for players.
• Process player requests for credit and extend to guest upon approval.
• Investigate and resolve guest complaints or concerns.
• Provide complimentary items to guests as per policies.
• Coordinate player ratings and customer cash transactions.
• Stock supplies and pit forms; serve as Boxperson on Craps.
• Assist in supervision of Table Games during shifts.
• Assist in directing operation of all Table Games respecting Indiana Regulations.
• Other duties as assigned.

Skills

English proficiency

Supervisory experience

Attention to detail

Customer service

Communication

Education

High school diploma or equivalent

Job description

Caesars Entertainment in Hammond, IN is seeking a Table Games Supervisor to oversee pit operations and ensure game integrity on-site. You will monitor seven tables, open/close games, inspect decks, track buy-ins, and handle guest concerns while enforcing regulations.

The role requires strong English, a high school diploma or equivalent, 1–2 years of supervisory experience, and the ability to obtain an Indiana gaming license. Flexible shifts and professional interaction with guests are essential.