Table Games Floor Leader - Drive Play & Guest Experience

Caesars Entertainment; Iowa (LA); On-site; USD 52,000 - 72,000; Full time

Job summary

Caesars Entertainment is seeking a Table Games Supervisor to oversee the operation of assigned table games, ensuring accurate gameplay, regulatory compliance, and exceptional guest experiences. You will protect cards, chips, and equipment while guiding dealers to deliver efficient, accurate, and professional game operations, including timely payouts and error correction.

The role requires strong guest service, dispute resolution, and management of table funds, credits, and player ratings, with a

Qualifications

• High school diploma or GED preferred.
• Technical school training or previous casino experience dealing table games preferred.
• Proficiency in all casino table games offered is required.
• Must be able to obtain and maintain a valid Colorado Gaming License.
• Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime as needed.

Responsibilities

• Monitor table game activity to ensure accuracy and adherence to procedures and protect game integrity.
• Manage and safeguard all gaming cards, equipment, and assets.
• Ensure proper use of the table, shoe, paddle, and all required equipment.
• Oversee and verify payouts and correct dealer errors when necessary.
• Oversee administrative functions including table fills, credits, player ratings, and rundowns.
• Assist with monitoring staffing levels to ensure proper coverage and adherence to labor budgets.
• Identify and analyze guest play patterns to detect potential cheating, scams, or unusual play.
• Maintain confidentiality regarding financial information and company policies.
• Ensure compliance with regulatory requirements and company policies.
• Support ongoing improvement of dealer skill levels and customer service standards.
• Maintain a clean, organized, and professional work environment.
• Ensure the safety and security of all guests and team members around assigned tables.
• Remain knowledgeable of casino events, promotions, and special activities.

Skills

High school diploma

Table games experience

Casino experience

English literacy

Education

High school diploma or GED

Job description

Caesars Entertainment is seeking a Table Games Supervisor to oversee the operation of assigned table games, ensuring accurate gameplay, regulatory compliance, and exceptional guest experiences. You will protect cards, chips, and equipment while guiding dealers to deliver efficient, accurate, and professional game operations, including timely payouts and error correction.

The role requires strong guest service, dispute resolution, and management of table funds, credits, and player ratings, with a