TA Operations Lead: Workday Recruiting & Process Excellence

Service Experts; Richardson (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Service Experts in Richardson, TX is seeking a Supervisor, TA Operations to lead Talent Acquisition operations, supervise the Recruiting Coordinator team, and optimize Workday Recruiting, reporting, and onboarding workflows. The role partners with recruiters, HR leaders, and business stakeholders to ensure efficient processes and a high-quality candidate experience across the organization.

The ideal candidate has 4+ years in Talent Acquisition or Recruiting Operations, with strong analytical,

Qualifications

• 4+ years of experience in Talent Acquisition, Recruiting Operations, Recruiting Coordination leadership, or full-cycle recruiting.
• Experience supporting corporate recruiting initiatives across multiple business functions and organizational levels.
• Hands-on experience with Workday Recruiting, including requisition management, candidate workflows, reporting, and offer administration.
• Experience leading processes, projects, programs, or teams within a fast-paced recruiting or HR environment.
• Strong analytical and problem-solving skills with the ability to translate data into meaningful business recommendations.
• Proven ability to build partnerships and influence stakeholders across multiple levels of an organization.
• Exceptional organizational, communication, and project management capabilities.
• High attention to detail with a focus on process effectiveness, compliance, and operational excellence.

Responsibilities

• Lead and develop the Recruiting Coordinator team, ensuring high-quality execution of recruiting support activities, candidate experience initiatives, and operational service standards.
• Serve as the operational leader for the Talent Acquisition function, driving consistency, efficiency, and continuous improvement across recruiting processes, workflows, and service delivery.
• Act as the subject matter expert for Workday Recruiting, ensuring effective system utilization, data integrity, reporting accuracy, process compliance, and adoption of best practices.
• Develop and analyze recruiting metrics, dashboards, and operational reporting to identify trends, measure performance, and provide actionable insights to Talent Acquisition and HR leadership.
• Partner with recruiters, hiring managers, HR Business Partners, and business leaders to support workforce planning, recruiting strategies, process optimization, and hiring outcomes.
• Drive operational excellence through process improvement initiatives, recruiting technology enhancements, compliance monitoring, and establishment of scalable recruiting practices.
• Oversee critical components of the candidate lifecycle, including interview coordination, candidate communications, offer readiness, onboarding transition activities, and overall candidate experience.
• Support recruitment efforts for corporate, management, and leadership-level roles as needed while ensuring recruiting resources and processes are aligned to business priorities.

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

Workday Recruiting

Job description

Service Experts in Richardson, TX is seeking a Supervisor, TA Operations to lead Talent Acquisition operations, supervise the Recruiting Coordinator team, and optimize Workday Recruiting, reporting, and onboarding workflows. The role partners with recruiters, HR leaders, and business stakeholders to ensure efficient processes and a high-quality candidate experience across the organization.

The ideal candidate has 4+ years in Talent Acquisition or Recruiting Operations, with strong analytical,