TA Operations Lead: Drive Recruiting Excellence & Workday

Service Experts; Richardson (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Service Experts is seeking a Supervisor, TA Operations to lead Talent Acquisition operations and supervise the Recruiting Coordinator team. You will drive recruiting effectiveness, ensure compliance, and partner with HR leaders to align processes with business priorities.

You will own Workday Recruiting administration, reporting, and onboarding readiness while delivering a high-quality candidate experience and scalable recruiting practices across the organization.

Qualifications

• 4+ years of experience in Talent Acquisition, Recruiting Operations, Recruiting Coordination leadership, or full-cycle recruiting.
• Experience supporting corporate recruiting initiatives across multiple functions and levels.
• Hands-on experience with Workday Recruiting, including requisition management, candidate workflows, reporting, and offer administration.
• Experience leading processes, projects, programs, or teams within a fast-paced recruiting or HR environment.

Responsibilities

• Lead and develop the Recruiting Coordinator team, ensuring high-quality execution of recruiting support activities, candidate experience initiatives, and operational service standards.
• Serve as the operational leader for the Talent Acquisition function, driving consistency, efficiency, and continuous improvement across recruiting processes, workflows, and service delivery.
• Act as the subject matter expert for Workday Recruiting, ensuring effective system utilization, data integrity, reporting accuracy, process compliance, and adoption of best practices.
• Develop and analyze recruiting metrics, dashboards, and operational reporting to identify trends, measure performance, and provide actionable insights to Talent Acquisition and HR leadership.
• Partner with recruiters, hiring managers, HR Business Partners, and business leaders to support workforce planning, recruiting strategies, process optimization, and hiring outcomes.
• Drive operational excellence through process improvement initiatives, recruiting technology enhancements, compliance monitoring, and establishment of scalable recruiting practices.
• Oversee critical components of the candidate lifecycle, including interview coordination, candidate communications, offer readiness, onboarding transition activities, and overall candidate experience.
• Support recruitment efforts for corporate, management, and leadership-level roles as needed while ensuring recruiting resources and processes are aligned to business priorities.

Skills

Talent Acquisition

Recruiting Operations

Workday Recruiting

Leadership

Data Analytics

Education

Bachelor's degree in Human Resources or related field

High School Diploma/GED

Tools

Workday

Job description

Service Experts is seeking a Supervisor, TA Operations to lead Talent Acquisition operations and supervise the Recruiting Coordinator team. You will drive recruiting effectiveness, ensure compliance, and partner with HR leaders to align processes with business priorities.

You will own Workday Recruiting administration, reporting, and onboarding readiness while delivering a high-quality candidate experience and scalable recruiting practices across the organization.