Supervisor, TA Operations

2230 Service Experts LLC; United States; On-site; USD 95,000 - 130,000; Full time

Job summary

Service Experts Heating & Air Conditioning is seeking a Supervisor of TA Operations to lead Talent Acquisition functions, supervise the Recruiting Coordinator team, and optimize recruiting workflows. You will govern Workday Recruiting, reporting, and onboarding readiness while partnering with HR leaders and business stakeholders.

The role emphasizes data-driven process improvements, metrics development, and cross-functional collaboration to deliver a high-quality candidate experience and aligned

Qualifications

• 4+ years leading Talent Acquisition or Recruiting Operations.
• Experience supporting corporate recruiting across functions.
• Hands-on Workday Recruiting administration and reporting.

Responsibilities

• Lead Recruiting Coordinator team and ensure high-quality recruiting support.
• Drive consistency, efficiency, and continuous improvement across recruiting processes.
• Act as SME for Workday Recruiting including reporting and offers.
• Develop recruiting metrics, dashboards, and actionable insights.
• Partner with stakeholders to support workforce planning and hiring outcomes.
• Drive process improvements and recruiting technology enhancements.
• Oversee interview coordination, candidate communications, and onboarding readiness.
• Support corporate and leadership-level recruiting when needed.

Skills

Talent Acquisition leadership

Workday Recruiting

Data analytics

Stakeholder management

Project management

Interview coordination

Education

Bachelor's degree in Human Resources or related field

Minimum Education: High School Diploma/GED

Tools

Workday Recruiting

Job description

Welcome! The Supervisor, TA Operations is responsible for leading Talent Acquisition operations and driving the effectiveness, efficiency, and consistency of recruiting processes across the organization. This role directly supervises the Recruiting Coordinator team and serves as the operational leader for recruiting workflows, Workday Recruiting administration, reporting, compliance, candidate experience, interview coordination, and onboarding readiness. Working closely with recruiters, hiring managers, HR leaders, and business stakeholders, the Supervisor, TA Operations ensures the Talent Acquisition function operates efficiently and delivers a high-quality experience for candidates and internal partners. This position leverages data, technology, and process improvement methodologies to enhance recruiting performance, optimize operational workflows, and support organizational hiring objectives. In addition, the role will provide full cycle recruiting support for select corporate positions as business needs require.

Key Responsibilities

• Lead and develop the Recruiting Coordinator team, ensuring high-quality execution of recruiting support activities, candidate experience initiatives, and operational service standards.
• Serve as the operational leader for the Talent Acquisition function, driving consistency, efficiency, and continuous improvement across recruiting processes, workflows, and service delivery.
• Act as the subject matter expert for Workday Recruiting, ensuring effective system utilization, data integrity, reporting accuracy, process compliance, and adoption of best practices.
• Develop and analyze recruiting metrics, dashboards, and operational reporting to identify trends, measure performance, and provide actionable insights to Talent Acquisition and HR leadership.
• Partner with recruiters, hiring managers, HR Business Partners, and business leaders to support workforce planning, recruiting strategies, process optimization, and hiring outcomes.
• Drive operational excellence through process improvement initiatives, recruiting technology enhancements, compliance monitoring, and establishment of scalable recruiting practices.
• Oversee critical components of the candidate lifecycle, including interview coordination, candidate communications, offer readiness, onboarding transition activities, and overall candidate experience.
• Support recruitment efforts for corporate, management, and leadership-level roles as needed while ensuring recruiting resources and processes are aligned to business priorities.

Required Qualifications

• 4+ years of experience in Talent Acquisition, Recruiting Operations, Recruiting Coordination leadership, or full-cycle recruiting.
• Experience supporting corporate recruiting initiatives across multiple business functions and organizational levels.
• Hands-on experience with Workday Recruiting, including requisition management, candidate workflows, reporting, and offer administration.
• Experience leading processes, projects, programs, or teams within a fast-paced recruiting or HR environment.
• Strong analytical and problem-solving skills with the ability to translate data into meaningful business recommendations.
• Proven ability to build partnerships and influence stakeholders across multiple levels of an organization.
• Exceptional organizational, communication, and project management capabilities.
• High attention to detail with a focus on process effectiveness, compliance, and operational excellence.

Preferred Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience leading a Recruiting Coordinator, Recruiting Operations, or Talent Acquisition support team.
• Experience supporting recruiting operations within a multi-location or national organization.
• Experience developing recruiting dashboards, scorecards, and executive-level reporting.
• Experience implementing process improvements, workflow enhancements, or recruiting technology solutions.
• Experience recruiting professional, management, and leadership-level corporate positions.
• SHRM, AIRS, LinkedIn Recruiter, or similar Talent Acquisition certifications.
• Minimum Experience: 4+ years
• Minimum Education: High School Diploma/GED

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail].

Company Home

Hello, Future Experts! Welcome to our employment portal, the ultimate destination for reviewing our current job listings and submitting your applications online. Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Headquartered in Richardson, TX, Service Experts Heating & Air Conditioning provides HVAC and plumbing maintenance and repair to homes and businesses. A strong focus on the customer experience has persisted throughout Service Experts’ history. Even today, Service Experts continues its strong focus on growth. Our goal is to be the best and biggest in the markets we serve. But one thing has always, and will always, define Service Experts: our unwavering commitment to our customers. Looking for the best when it comes to keeping your home safe, comfortable, and highly efficient? There’s an Expert for that.