Retail Store and Operations Manager

Icon Fitness; Camp Hill (Cumberland County); On-site; USD 34,200 - 41,800; Full time

Job summary

T-Mobile in Camp Hill, PA is seeking a Retail Store and Operations Manager to lead and train the sales team, drive customer satisfaction, and achieve store goals. You will coach staff, monitor performance, and partner with leadership to implement improvement plans.

The role requires 2 years of retail sales management experience, recruitment experience, and the ability to stand for long periods. Evening, weekend, and holiday shifts are expected.

Qualifications

• Two (2) years proven retail sales management experience.

Responsibilities

• Lead and train the sales team to deliver exceptional customer service.
• Coach staff through one-on-one sessions and motivate achievement of business goals.
• Plan and execute strategies to meet sales, profit goals and improve store performance.

Skills

Retail management

Recruiting/hiring

Flexible schedule

Physical stamina

Sales analysis

Communication with leadership

Time management

Lift 20 lbs

Job description

T-Mobile Retail Store and Operations Manager

USD 38,000.00 Yearly | Sales in 1104 Carlisle Rd, Camp Hill, PA 17011-6203, United States Full Time

The latest phone trends. The newest innovation in wearable tech. The explosion of 5G nationwide.

If you want to be at the forefront of wireless communications then WE WANT YOU! Be unique, bold, confident, reliable and excited as a part of the T-MOBILE brand!

The Wireless Industry is booming and now is the time to join the movement. Our mission is to provide exceptional service in the most professional manner and we believe that customer satisfaction is the keystone to our success. These values have kept our company consistently ranked in the top bracket for customer service in the country.

As a Retail Store and Operations Manager, you will be coaching, leading and training your sales team with the goal of providing the best customer service experience. We are looking for someone who is passionate about their team and dedicated to making their store successful. You will also be expected to hold one-on-one coaching sessions and motivate your staff to achieve both business and individual goals.

Qualifications:

• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)
• Two (2) years of recruiting, hiring, and developing successful store sales teams
• The ability to stand for long periods of time
• Achieve sales, profit goals and proactively analyze business needs, identify opportunities, and create/execute improvement plans.
• Market and advertise activities
• Able to communicate with and take instructions from leadership staff
• Must be available to work evenings, weekends and holidays
• Must be able to lift and or move up to 20 lbs
• Must be able to stand for long periods of time

We Take Equal Opportunity Seriously. We are an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.