System Engineer

Trilyon, Inc.; Santa Clara (CA); On-site; USD 69,000 - 96,000; Full time

Job summary

Trilyon, Inc. is seeking a hands-on Systems Design Engineer to join our Data Center Platform Engineering Group in Santa Clara, CA. The role focuses on hardware and software debugging across data center platforms and requires ownership from investigation through resolution.

You will collaborate with engineering teams, OEMs, ODMs, and hardware vendors to improve platform reliability and performance, with a 12-month contract and potential extension. Onsite work with travel as needed.

Qualifications

• Hands-on experience supporting data center infrastructure or complex computing platforms.
• Strong troubleshooting and root-cause analysis across hardware and software.
• Practical Linux administration and debugging, including log analysis and scripting.
• Familiarity with BIOS/UEFI, BMC, firmware and system boot/debugging.
• Experience with Jira ticketing and hardware replacement.

Responsibilities

• Investigate, troubleshoot, and resolve complex server, hardware, firmware, and OS issues.
• Debug CPU/GPU-based platforms and identify root causes of system failures.
• Monitor and manage incoming technical issues through Jira, prioritizing tickets.
• Troubleshoot BIOS, BMC, firmware, Linux, boot, and system-level problems.
• Install, replace, and validate server hardware components.
• Execute automated diagnostic scripts, analyze system logs, and communicate findings.
• Monitor lab and data center infrastructure for power, network, cooling, and other issues.
• Coordinate with internal teams, OEMs, ODMs, and vendors to drive issues to closure.
• Maintain clear technical documentation and contribute to continuous improvement.

Skills

Troubleshooting

Root-cause analysis

Server hardware

Tools

Jira

BMC

Job description

Contract: 12 months, with possibility of extension

Pay Rate: $50–$70/hour

Schedule: First shift, approximately 8:00 AM–5:00 PM

Travel: Flexibility between facilities and occasional domestic/international travel required

About the Opportunity

We are seeking a hands-on Systems Design Engineer to join a Data Center Platform Engineering Group supporting complex server and computing platforms.

This opportunity is ideal for an engineer who enjoys troubleshooting real-world hardware and software issues, debugging GPU-based systems, investigating firmware and operating system failures, and taking ownership of technical issues from initial investigation through resolution.

You will work closely with engineering teams, OEMs, ODMs, and hardware vendors to maintain platform reliability and improve system performance and operational processes.

Key Responsibilities

• Investigate, troubleshoot, and resolve complex server, hardware, firmware, and operating system issues.
• Debug CPU/GPU-based platforms and identify root causes of system failures.
• Monitor and manage incoming technical issues through Jira, prioritizing tickets according to business needs.
• Troubleshoot BIOS, BMC, firmware, Linux, boot, and system-level problems.
• Install, replace, and validate server hardware components.
• Execute automated diagnostic scripts, analyze system logs, and communicate findings.
• Monitor lab and data center infrastructure for power, network, cooling, and other operational issues.
• Coordinate with internal engineering teams, OEMs, ODMs, and external vendors to drive issues to closure.
• Maintain clear technical documentation and contribute to continuous improvement.

Required Qualifications

• Hands-on experience supporting data center infrastructure, server systems, or complex computing platforms.
• Strong troubleshooting and root-cause analysis skills across hardware and software.
• Practical Linux administration and debugging experience, including log analysis and script execution.
• Familiarity with BIOS/UEFI, BMC, firmware, and system boot/debugging processes.
• Experience with ticketing systems such as Jira.
• Ability to replace hardware components and work directly with physical server systems.
• Strong communication, documentation, prioritization, and collaboration skills.
• Ability to work onsite and accommodate schedule or travel requirements.

Preferred Qualifications

• Experience troubleshooting GPU-based servers, accelerators, or CPU/GPU platforms.
• Bash, Python, or other scripting experience.
• Familiarity with PCIe, server integration, hardware validation, or HPC infrastructure.
• Exposure to liquid cooling, power distribution, networking, and data center monitoring.
• Experience with hardware lab tools, including oscilloscopes or firmware programming tools.
• Experience coordinating technical investigations with OEMs, ODMs, or hardware vendors.

Why Consider This Opportunity?

• Work on complex, high-performance computing and data center platforms.
• Apply hands-on hardware and software debugging skills.
• Collaborate with cross-functional engineering teams and technology partners.
• Join a 12-month contract opportunity with potential for extension.

This is an onsite contract position. Pay rate is $50–$70/hour, subject to experience and final confirmation. Travel flexibility and occasional overtime may be required.

EEO:

Trilyon is an Equal Opportunity Employer, committed to fairness and respect for all individuals. We value diversity in age, disability, ethnicity, gender, gender identity, religion, and sexual orientation, believing it drives innovation and better service. Employment decisions are made impartially, without regard to any protected characteristic under federal, state, or local law. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.