Data Center Engineer

TekWissen ®; San Jose (CA); On-site; USD 83,000 - 96,000; Full time

Job summary

TekWissen Group in California is seeking an on-site 1st shift Systems Design Engineer for the Data Center Platform Engineering Group (DPEG). You will work through a ticketing system, debug hardware and software, and monitor lab and data-center operations for outages, with hands-on hardware installation and GPU-related issues.

The role requires a strong mix of technician and engineer skills, Linux scripting, BIOS/GPU debugging, and collaboration with OEMs, vendors, and partners.

Qualifications

• Strong analytical and problem-solving skills.
• Proven ability to lead teams and drive issues to resolution.
• Excellent verbal and written communication skills.

Responsibilities

• Work issues through a JIRA ticket.
• Debug platforms and systems; ensure priority items get attention through tickets.
• Communicate clearly in tickets to explain the current state of an issue or system.
• Take direction from leaders based on priority needs of the business.
• Work with partners, vendors, ODMs, OEMs on issues and ensure clear communication.
• Drive continuous improvement within the organization.
• Self-driven expertise in debugging problems and root-causing issues.

Skills

Data Center

Linux

JIRA

GPU debugging

Hardware install

Vendor coordination

Tools

Dediprog

Oscilloscope

BIOS debugging

Job description

Shift Timings: 1st Shift - 8:00 AM - 5:00 PM

Pay Rate: $60.00/Hr - $70.00/Hr

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. This Client is an American multinational semiconductor company based in Santa Clara, California, that develops computer processors and related technologies for business and consumer markets. Global company that specializes in manufacturing semiconductor devices used in computer processing. The company also produces flash memories, graphics processors, motherboard chip sets, and a variety of components used in consumer electronics goods.

Job Description:

The Role:

• Data Center Platform Engineering Group (DPEG) is looking for on-site (mandatory) 1st shift Systems Design Engineer that can work complex issues/problems as they arise in the lab or Data Center.
• Person will be responsible for going through a ticketing system to check tickets that come in during the individuals working hours: debugging SW and HW problems root causing and fixing said issue.
• As well, person should be able to monitor the lab/data-center for any issues such as power outages, network outages, liquid cooling leaks, etc.
• Person should have the ability to physically install and replace hardware, debug FW and OS issues especially related to GPUs.
• Knowledge of Data Center systems that have CPU and GPUs – role requires individual to be technician and engineer.

Key Responsibilities:

• Work issues through a JIRA ticket.
• Debug platforms/systems; work ticketing system to ensure priority items are getting attention.
• Communicate clearly in tickets to explain the current state of an issue or systems.
• Take direction from leaders based on priority needs of the business.
• Work with partners, vendors, ODMs, OEMs on issues and ensure clear communication.
• Drive continuous improvement within the organization.
• Self driven expertise in debugging problems and root causing issues.
• Ability to quickly understand and apply specific details to tickets.
• Strong communication skills and ability to work well as part of a team.
• Proven track record of working in a Data Center on complex systems.
• Knowledge in JIRA, scripting, Debug methodologies (BMC, BIOS, GPU).
• Linux skills with ability to run given automated scripts, look at logs, and provide updates.
• Experience working and communicating with OEM partners and vendors.
• Proficiency with all standard hardware lab equipment (dediprog, scopes, forklifts, lift tools).

Preferred Experience for Design Reliability Engineer:

• Strong analytical and problem-solving skills.
• Proven ability to lead teams and drive issues to resolution.
• Excellent verbal and written communication skills.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.