Data Center Systems Engineer: Hands-On Troubleshooting & GPU Debug

Trilyon, Inc.; Santa Clara (CA); On-site; USD 69,000 - 96,000; Full time

Job summary

Trilyon, Inc. is seeking a hands-on Systems Design Engineer to join our Data Center Platform Engineering Group in Santa Clara, CA. The role focuses on hardware and software debugging across data center platforms and requires ownership from investigation through resolution.

You will collaborate with engineering teams, OEMs, ODMs, and hardware vendors to improve platform reliability and performance, with a 12-month contract and potential extension. Onsite work with travel as needed.

Qualifications

• Hands-on experience supporting data center infrastructure or complex computing platforms.
• Strong troubleshooting and root-cause analysis across hardware and software.
• Practical Linux administration and debugging, including log analysis and scripting.
• Familiarity with BIOS/UEFI, BMC, firmware and system boot/debugging.
• Experience with Jira ticketing and hardware replacement.

Responsibilities

• Investigate, troubleshoot, and resolve complex server, hardware, firmware, and OS issues.
• Debug CPU/GPU-based platforms and identify root causes of system failures.
• Monitor and manage incoming technical issues through Jira, prioritizing tickets.
• Troubleshoot BIOS, BMC, firmware, Linux, boot, and system-level problems.
• Install, replace, and validate server hardware components.
• Execute automated diagnostic scripts, analyze system logs, and communicate findings.
• Monitor lab and data center infrastructure for power, network, cooling, and other issues.
• Coordinate with internal teams, OEMs, ODMs, and vendors to drive issues to closure.
• Maintain clear technical documentation and contribute to continuous improvement.

Skills

Troubleshooting

Root-cause analysis

Server hardware

Tools

Jira

BMC

Job description

Trilyon, Inc. is seeking a hands-on Systems Design Engineer to join our Data Center Platform Engineering Group in Santa Clara, CA. The role focuses on hardware and software debugging across data center platforms and requires ownership from investigation through resolution.

You will collaborate with engineering teams, OEMs, ODMs, and hardware vendors to improve platform reliability and performance, with a 12-month contract and potential extension. Onsite work with travel as needed.