Data Center System Engineer

TekWissen ®; Austin (TX); On-site; USD 80,000 - 83,000; Full time

Job summary

TekWissen Group seeks a Systems Design Engineer for the on-site 1st shift in Austin, TX. You will debug hardware and software issues in data centers, monitor for power and network faults, and replace hardware as needed.

Responsibilities include handling JIRA tickets, root-cause analysis, and coordination with OEMs/vendors. Strong Linux and scripting skills are required to support GPU-based systems.

Qualifications

• Experience with data center hardware and GPUs.
• Ability to work on-site in Austin, TX.
• Familiarity with ticketing and incident management.

Responsibilities

• Work issues through a JIRA ticket.
• Debug platforms and ensure priority items are addressed.
• Monitor lab and data center for power/network issues.
• Install and replace hardware; debug FW/OS related to GPUs.
• Collaborate with partners, vendors, and ODMs/OEMs.
• Drive continuous improvement and document updates.
• Run automated scripts and review logs.
• Engage with OEM partners and vendors.

Skills

Problem solving

Team collaboration

Communication

Root cause analysis

Tools

JIRA

Linux

Scripting

BIOS debugging

GPU debugging

BMC

Job description

Shift Timings: 1st Shift - 8:00 AM - 5:00 PM

Pay Rate: $58.00-$60.00/HR

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. This Client is an American multinational semiconductor company based in Santa Clara, California, that develops computer processors and related technologies for business and consumer markets. Global company that specializes in manufacturing semiconductor devices used in computer processing. The company also produces flash memories, graphics processors, motherboard chip sets, and a variety of components used in consumer electronics goods.

Job Description:

The Role:

• Data Center Platform Engineering Group (DPEG) is looking for on-site (mandatory) 1st shift Systems Design Engineer that can work complex issues/problems as they arise in the lab or Data Center.
• Person will be responsible for going through a ticketing system to check tickets that come in during the individuals working hours: debugging SW and HW problems root causing and fixing said issue.
• As well, person should be able to monitor the lab/data-center for any issues such as power outages, network outages, liquid cooling leaks, etc.
• Person should have the ability to physically install and replace hardware, debug FW and OS issues especially related to GPUs.
• Knowledge of Data Center systems that have CPU and GPUs – role requires individual to be technician and engineer.

Key Responsibilities:

• Work issues through a JIRA ticket.
• Debug platforms/systems; work ticketing system to ensure priority items are getting attention.
• Communicate clearly in tickets to explain the current state of an issue or systems.
• Take direction from leaders based on priority needs of the business.
• Work with partners, vendors, ODMs, OEMs on issues and ensure clear communication.
• Drive continuous improvement within the organization.
• Self driven expertise in debugging problems and root causing issues.
• Ability to quickly understand and apply specific details to tickets.
• Strong communication skills and ability to work well as part of a team.
• Proven track record of working in a Data Center on complex systems.
• Knowledge in JIRA, scripting, Debug methodologies (BMC, BIOS, GPU).
• Linux skills w/ ability to do run given automated scripts, look at logs, give updates.
• Experience working and communicating with OEM partners and vendors.
• Proficiency with all standard hardware lab equipment (dediprog, scopes, forklifts, lift tools).

Preferred Experience for Design Reliability Engineer:

• Strong analytical and problem-solving skills.
• Proven ability to lead teams and drive issues to resolution.
• Excellent verbal and written communication skills.

TekWissen Group is an equal opportunity employer supporting workforce diversity.