Switchboard Operator

Ascension Health

Appleton (WI)

On-site

USD 25,000 - 34,000

Part time

5 days ago

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Benefits offered by this job

Comprehensive health coverage

403(b) retirement plan

Paid time off

Tuition reimbursement

Employee Assistance Program

Parental leave

Other benefits

Job summary

Ascension is seeking a Telecommunications professional at AW Glendale Corporate Office in Glendale, WI. This PRN role handles incoming and outgoing calls, maintains desk directories and on-call lists, and operates the beeper/paging system to contact personnel and code teams.

You will communicate codes and alerts per established policies, support disaster management drills, and ensure information is accurately conveyed according to protocol.

Qualifications

High School diploma equivalency or 1 year of relevant experience required.
Licensure/certification can substitute education/experience where applicable.

Responsibilities

Receive and relay internal and external calls per protocol.
Maintain desk directories, on-call list, reference guides and materials.
Operate beeper and paging system to contact personnel and code team.
Communicate codes, alerts, drills and announcements per policies and disaster plans.

Skills

Communication

Call handling

Team upport

Education

High School diploma equivalency

1 year of applicable experience

Tools

Paging system

Job description

Your future role at a glance

Location: Glendale, WI
Facility: AW Glendale Corporate Office
Department/Specialty: Telecommunications
Schedule: Rotating Shift (Days and Evenings) l PRN

How you’ll make an impact in this role

Receive and relay internal and external calls and provides general information according to protocol.
Maintain desk directories, on-call list, reference guides and other associated reference materials.
Operate beeper and paging system to contact personnel and code team.
Communicate codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans.

What minimum requirements you’ll need

Education:

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
Time to recharge: pro-rated paid time off (PTO) and holidays
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Family support: parental leave, adoption assistance and family benefits
Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, youâll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf) poster.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information. OR Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Benefits that help you thrive

Retirement: 403(b) plan
Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information.

Min Salary: 18.31

Max Salary 24.77

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