Swim School Operations & People Leader

Goldfish Swim School; Phoenix (AZ); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Dental insurance

Leadership roles

Flexible hours

Great pay

Valuable work experience

Increased social opportunities

Future references/referrals

Job summary

Goldfish Swim School in Phoenix seeks a General Manager to oversee daily operations including staffing, pool operations, cash management, customer service, and party operations. The role reports to the Owner and pays $60,000–$65,000 per year with Exempt status.

Qualifications include a high school diploma or GED (Bachelor's preferred), experience in youth instruction or aquatics supervision, and 3–5 years of management experience. Certifications such as Lifeguard/CPR/First Aid are required.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• Experience as youth sports instructor/coach, camp counselor or aquatics supervisor preferred.
• Three to five years management experience preferred.

Responsibilities

• Direct daily operations per GSS SOP.
• Manage staff to ensure productivity, performance and satisfaction.
• Train aquatics department for superior swim instruction; coordinate scheduling and training.
• Provide sales and marketing training to qualified staff.
• Direct retail and vending departments to ensure proper product mix and pricing.
• Train and oversee private party staff per SOP.
• Gain knowledge of Links software for bookings, scheduling and reporting.
• Maintain safe and sanitary pool operations.
• Initiate and oversee employee activities to boost satisfaction.
• Implement Emergency Action Plan and safety procedures; train staff.
• Maintain current certifications and stay up-to-date in aquatics management.
• Schedule staff and manage payroll.

Skills

Excellent interpersonal communication

Organizational skills

Ability to work with children

Education

High school diploma or GED

Bachelor's degree in business administration or communications

Job description

Goldfish Swim School in Phoenix seeks a General Manager to oversee daily operations including staffing, pool operations, cash management, customer service, and party operations. The role reports to the Owner and pays $60,000–$65,000 per year with Exempt status.

Qualifications include a high school diploma or GED (Bachelor's preferred), experience in youth instruction or aquatics supervision, and 3–5 years of management experience. Certifications such as Lifeguard/CPR/First Aid are required.