Aquatics Operations Lead & Coach

Goldfish Swim School - Oakdale, Eagan, and Lakeville; Oakdale (MN); On-site; USD 52,000 - 76,000; Full time

Job summary

Goldfish Swim School is seeking an energetic Assistant General Manager - Aquatics to oversee daily lesson flow, staff development, and safety. This poolside leadership role emphasizes coaching, performance evaluation, and ensuring a high-quality experience for families.

You will lead instructors, lifeguards, and deck supervisors, drive training programs, and manage safety procedures and EAP implementation to uphold Goldfish standards across all shifts.

Qualifications

• 1–2 years of experience in aquatics or youth programming.
• Natural coach who gives feedback early, often, and constructively.
• Comfortable with digital tools and learning new systems quickly.
• Safety-first mindset with the ability to lead a team calmly under pressure.
• Must obtain Lifeguard Certification through Goldfish Swim School, if not already.
• Available for evening and weekend shifts.

Responsibilities

• Keep lessons running on time, on brand, and at the highest level of quality every shift.
• Coach instructors on accurate, consistent skill evaluation so move-up decisions are based on readiness and every family sees their child moving forward.
• Use attendance and performance data to spot problems before they become patterns and make real-time adjustments when it matters.
• Review performance trends daily and communicate expectations to Instructors, Lifeguards, and Deck Supervisors early so everyone is aligned before the shift begins.
• Guide every new hire from their first day through completed training, so they feel supported and set up for success from the start.
• Conduct formal performance evaluations for Instructors and Deck Supervisors, issue corrective action when needed, and make recommendations on hiring and staffing decisions to the GM.
• Track and maintain all staff certifications — lifeguard, CPR, and any other required credentials — ensuring records are current, complete, and on file at all times.
• Plan and lead skill-based events and quarterly swim meets that showcase students' progression.
• Own the safety culture on your pool deck, not just the paperwork, but the mindset and behavior of every person on your team.
• Direct and oversee the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility, and train all current staff on the EAP.
• Manage coverage and make real-time staffing decisions when call-outs or gaps occur.
• Serve as the Manager on Duty during assigned shifts - responsible for the full operation of the school, stepping in across aquatics, front desk, and facilities wherever the team needs support and ensuring every area is running at the Goldfish standard.

Skills

Coaching

Leadership

Safety mindset

Communication

Education

Lifeguard Certification

Tools

Digital tools

Job description

Goldfish Swim School is seeking an energetic Assistant General Manager - Aquatics to oversee daily lesson flow, staff development, and safety. This poolside leadership role emphasizes coaching, performance evaluation, and ensuring a high-quality experience for families.

You will lead instructors, lifeguards, and deck supervisors, drive training programs, and manage safety procedures and EAP implementation to uphold Goldfish standards across all shifts.