Swedish-Speaking Support Specialist (Remote, Benefits)

Autodoc; United States; Hybrid; USD 27,000 - 36,000; Full time

Benefits offered by this job

Meal Allowance (8 euros/working day)

Healthcare Plan

Corporate discounts

Learning & Development access

Job summary

AUTODOC is seeking a friendly Swedish-speaking Customer Support Operator to join our Portugal-based team. You will be the voice of the company, handling inquiries across phone, email, chat, and other channels while delivering prompt and professional service.

The role emphasizes empathy, product knowledge, and CRM documentation in a remote/hybrid setup. The position offers full-time hours (40 per week) with ongoing training, a benefits package, and opportunities for development within a bold,

Qualifications

• Fluent Swedish and English communication skills, both written and verbal.
• Proven customer service experience in a corporate or support environment.
• Strong interpersonal and communication skills with diverse customers.
• Experience with CRM software or ticketing systems (preferred).

Responsibilities

• Respond to customer inquiries via phone, email, chat, and other channels.
• Provide accurate information about products and services with empathy.
• Document interactions and maintain detailed CRM records.
• Troubleshoot common issues and escalate complex problems.

Skills

Swedish language

English language

Customer service

CRM software

Tools

Ticketing system

CRM software

Job description

AUTODOC is seeking a friendly Swedish-speaking Customer Support Operator to join our Portugal-based team. You will be the voice of the company, handling inquiries across phone, email, chat, and other channels while delivering prompt and professional service.

The role emphasizes empathy, product knowledge, and CRM documentation in a remote/hybrid setup. The position offers full-time hours (40 per week) with ongoing training, a benefits package, and opportunities for development within a bold,