Remote Swedish-Speaking Support Specialist

Employers from Greece

United States

Remote

USD 52,000 - 76,000

Full time

2 days ago

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Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment FR seeks a Swedish Speaking Remote Support Specialist to assist Swedish-speaking customers remotely. You will diagnose software and hardware issues, guide customers through troubleshooting steps, and maintain detailed case records to ensure high satisfaction.

Ideal candidates will be fluent in Swedish and English, with prior customer service or technical support experience. The role emphasizes independent remote work, continuous learning, and collaboration with

Qualifications

Fluency in Swedish and English with strong communication skills.
Experience in customer service or technical support.
Strong problem-solving and troubleshooting abilities.
Customer service orientation and interpersonal skills.
Familiarity with remote support tools and CRM systems.
Ability to work independently in a remote environment.
Interest in technology and ongoing professional development.

Responsibilities

Provide exceptional support to Swedish-speaking customers via phone, email, and chat.
Diagnose and resolve software and hardware issues.
Explain solutions clearly while guiding troubleshooting steps.
Document support interactions and track cases in the system.
Collaborate with technical teams on complex issues.
Follow up to ensure issues are resolved and collect feedback.
Stay updated on product changes and best practices.