Swedish Speaking Automotive Customer Advisor -Remote in Greece

Employers from Greece; United States; Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Monthly performance bonus

Fully paid training

Fully paid relocation package (flight,

Job summary

Patrique Mercier Recruitment FR is seeking a Swedish-speaking Automotive Customer Advisor for the United States. The role focuses on delivering exceptional service to Swedish-speaking customers via live chat, email, and phone within the automotive sector.

Responsibilities include resolving inquiries about products and services, guiding customers through features, collecting feedback, and coordinating with internal teams.

Qualifications

• Swedish and English fluency required.
• Customer service experience, preferably in automotive.
• Strong communication and interpersonal skills.
• Proficiency with CRM tools and MS Office.
• Able to work flexible hours including evenings and weekends.

Responsibilities

• Assist Swedish-speaking customers via live chat, email, and telephone.
• Respond to inquiries about automotive products, services, and technical support.
• Guide customers through product features and benefits to enhance satisfaction.
• Collect customer feedback to help improve service and product offerings.
• Collaborate with internal departments to address and resolve customer issues.
• Stay informed about automotive trends and new product developments.
• Maintain comprehensive records of customer interactions in CRM.

Skills

Swedish fluency

English fluency

Customer service experience

Automotive knowledge

Strong communication

CRM tools

MS Office

Problem solving

Flexible hours

Tools

CRM software

MS Office

Job description

Patrique Mercier Recruitment FR is thrilled to offer a position for a Swedish Speaking Automotive Customer Advisor. This exciting role is tailored for individuals who have a passion for the automotive industry and are dedicated to providing exceptional service to Swedish-speaking customers.

Responsibilities

• Deliver high-quality assistance to Swedish-speaking customers via live chat, email, and telephone.
• Respond to customer inquiries about automotive products, services, and technical support efficiently.
• Guide customers through product features and benefits to enhance their overall satisfaction.
• Collect customer feedback and insights to help improve service and product offerings.
• Collaborate with internal departments to address and resolve customer issues effectively.
• Stay informed about automotive trends and new product developments to provide accurate information to customers.
• Maintain comprehensive records of customer interactions in the CRM system for tracking purposes.

Requirements

• Fluency in Swedish and English, both written and spoken.
• Previous experience in customer service, ideally within the automotive industry.
• Strong interest in automotive products and knowledge of the industry.
• Excellent communication and interpersonal skills focused on customer satisfaction.
• Proficiency in customer service tools alongside Microsoft Office applications.
• Ability to solve problems efficiently and work in a dynamic environment.
• Willingness to work flexible hours, including evenings and weekends as necessary.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...