Swedish-Speaking Partner Support Specialist | Relocation Covered

Employers from Greece; United States; Remote; USD 23,000 - 35,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Swedish Speaking Partner Support Consultant to join our Greece-focused team. You will assist Swedish-speaking partners via phone, email, and chat, resolve inquiries, and guide them on product features to improve their experience.

You'll document interactions in the CRM, collaborate with internal teams, and contribute to ongoing improvements while enjoying a competitive salary, monthly bonus, full relocation support, and health insurance.

Qualifications

• Fluency in Swedish and English, written and spoken.
• Previous experience in partner support or customer service is a plus.
• Strong problem-solving skills and IT systems knowledge.
• Excellent communication and interpersonal skills.
• Ability to thrive in a dynamic and collaborative environment.

Responsibilities

• Offer top-notch support to Swedish-speaking partners via multiple channels (phone, email, chat).
• Handle partner inquiries and resolve service-related issues efficiently.
• Inform partners about product features and provide guidance to improve their experience.
• Accurately document interactions, inquiries, and resolutions in the CRM system.
• Work closely with internal teams to report complex partner issues and devise effective solutions.
• Engage in regular follow-ups with partners to ensure satisfaction and resolution.
• Stay up-to-date with product offerings, industry developments, and partner feedback.

Skills

Swedish language

Customer service

Communication

Tools

CRM systems

Support tools

Job description

Patrique Mercier Recruitment By Nellie is seeking a Swedish Speaking Partner Support Consultant to join our Greece-focused team. You will assist Swedish-speaking partners via phone, email, and chat, resolve inquiries, and guide them on product features to improve their experience.

You'll document interactions in the CRM, collaborate with internal teams, and contribute to ongoing improvements while enjoying a competitive salary, monthly bonus, full relocation support, and health insurance.