Swedish-Speaking Customer Success Specialist (Relocation)

Employers from Greece; United States; Remote; USD 50,000 - 73,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment FR is seeking a Swedish-speaking Customer Success Specialist to engage with Swedish-speaking clients and help them achieve their goals. You will be the primary liaison across phone, email, and chat, building strong relationships and ensuring value.

The role emphasizes swift responses to inquiries, proactive issue resolution, and collaboration with internal teams to spot upsell opportunities. Relocation and comprehensive training are included.

Qualifications

• Fluency in Swedish and English with strong writing and speaking skills.
• Experience in customer service or customer success is a plus.
• Excellent communication and interpersonal skills focused on customer outcomes.
• Strong diagnostic and problem-solving abilities.
• Excellent organizational skills and attention to detail.
• Proficiency with CRM software and standard office applications.

Responsibilities

• Act as the primary liaison for Swedish-speaking customers, delivering exceptional support through phone, email, and chat channels.
• Respond swiftly and accurately to customer inquiries regarding products and services.
• Build and nurture strong relationships with clients, understanding their needs and ensuring they receive optimal value.
• Address customer complaints and issues proactively, striving for swift resolutions.
• Document all customer interactions and feedback in the CRM system to inform ongoing improvements.
• Collaborate with teams across the company to identify opportunities for upselling and expanding customer solutions.
• Stay updated on product developments and industry trends to provide insightful support.

Skills

Swedish

English

Customer service

Communication

CRM software

Organization

Tools

CRM software

Office apps

Job description

Patrique Mercier Recruitment FR is seeking a Swedish-speaking Customer Success Specialist to engage with Swedish-speaking clients and help them achieve their goals. You will be the primary liaison across phone, email, and chat, building strong relationships and ensuring value.

The role emphasizes swift responses to inquiries, proactive issue resolution, and collaboration with internal teams to spot upsell opportunities. Relocation and comprehensive training are included.