Swedish Speaking Customer Care Agent -Remote in Greece

Employers from Greece; United States; Remote; USD 39.000 - 61.000; Vollzeit

Benefits dieser Stelle

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Zusammenfassung

Patrique Mercier Recruitment FR is seeking a Swedish Speaking Customer Care Agent to help Swedish-speaking clients via phone, email and chat.

You will resolve inquiries, document interactions in the CRM, and collaborate with the team. Fluency in Swedish and English is required; previous customer service experience preferred. Benefits include relocation, paid training, and health insurance.

Qualifikationen

• Fluency in Swedish and English, both written and verbal.
• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Ability to handle inquiries and resolve problems effectively.
• Familiarity with customer service platforms and Microsoft Office tools.
• Detail-oriented with excellent organizational skills.
• Committed to delivering outstanding customer service.

Aufgaben

• Provide exceptional customer support to Swedish-speaking clients through phone, email, and chat.
• Respond to customer inquiries, resolve issues, and ensure a positive experience.
• Offer assistance with products and services while maintaining complete customer satisfaction.
• Document and manage customer interactions and issues in the CRM system.
• Stay up-to-date on product knowledge to provide accurate information and support.
• Work collaboratively with team members to improve customer service procedures and outcomes.
• Participate in training sessions to enhance skills and product knowledge.

Kenntnisse

Swedish fluency

English fluency

Customer service experience

Communication skills

Attention to detail

Tools

CRM systems

Microsoft Office

Jobbeschreibung

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is looking for a dedicated Swedish Speaking Customer Care Agent to join our team. If you have a passion for customer service and fluency in Swedish, this role offers a fantastic opportunity to help Swedish-speaking clients with their needs.

Responsibilities

• Provide exceptional customer support to Swedish-speaking clients through various channels including phone, email, and chat.
• Respond to customer inquiries, resolve issues, and ensure a positive experience.
• Offer assistance with products and services while maintaining complete customer satisfaction.
• Document and manage customer interactions and issues in the CRM system.
• Stay up-to-date on product knowledge to provide accurate information and support.
• Work collaboratively with team members to improve customer service procedures and outcomes.
• Participate in training sessions to enhance skills and product knowledge.

Requirements

• Fluency in Swedish and English, both written and verbal.
• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Ability to handle inquiries and resolve problems effectively.
• Familiarity with customer service platforms and Microsoft Office tools.
• Detail-oriented with excellent organizational skills.
• Committed to delivering outstanding customer service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...