Swedish Email Support Specialist — Relocation + Bonus

Employers from Greece; United States; Remote; USD 47,000 - 74,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus

Fully paid training

Relocation package

Health insurance

Private health insurance

Two extra salaries per year

More benefits

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Swedish-speaking Email Support Specialist to provide exceptional customer service via email. The role emphasizes clear Swedish communication, helping Swedish-speaking clients with inquiries and timely solutions.

You will handle order inquiries, account issues, and general support while documenting interactions in the CRM and collaborating with teammates to uphold service quality. A relocation package and comprehensive benefits are offered.

Qualifications

• Fluency in Swedish and English, both written and spoken.
• Experience in email support or customer service is preferred.
• Strong written communication with a professional tone.
• Ability to manage time effectively in a remote role.
• Familiarity with CRM systems is a plus.

Responsibilities

• Respond to customer emails in Swedish with accurate product/service information.
• Assist with order inquiries and account issues.
• Troubleshoot problems and deliver timely resolutions.
• Document interactions in the CRM system.
• Collaborate with the team to maintain service quality.
• Identify recurring issues and report feedback to management.
• Stay informed about product lines and company policies.

Skills

Swedish language

English language

Job description

Patrique Mercier Recruitment By Nellie is seeking a Swedish-speaking Email Support Specialist to provide exceptional customer service via email. The role emphasizes clear Swedish communication, helping Swedish-speaking clients with inquiries and timely solutions.

You will handle order inquiries, account issues, and general support while documenting interactions in the CRM and collaborating with teammates to uphold service quality. A relocation package and comprehensive benefits are offered.