Swedish Speaking Partner Support Consultant

Employers from Greece; United States; Remote; USD 23,000 - 35,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Swedish Speaking Partner Support Consultant to join our Greece-focused team. You will assist Swedish-speaking partners via phone, email, and chat, resolve inquiries, and guide them on product features to improve their experience.

You'll document interactions in the CRM, collaborate with internal teams, and contribute to ongoing improvements while enjoying a competitive salary, monthly bonus, full relocation support, and health insurance.

Qualifications

• Fluency in Swedish and English, written and spoken.
• Previous experience in partner support or customer service is a plus.
• Strong problem-solving skills and IT systems knowledge.
• Excellent communication and interpersonal skills.
• Ability to thrive in a dynamic and collaborative environment.

Responsibilities

• Offer top-notch support to Swedish-speaking partners via multiple channels (phone, email, chat).
• Handle partner inquiries and resolve service-related issues efficiently.
• Inform partners about product features and provide guidance to improve their experience.
• Accurately document interactions, inquiries, and resolutions in the CRM system.
• Work closely with internal teams to report complex partner issues and devise effective solutions.
• Engage in regular follow-ups with partners to ensure satisfaction and resolution.
• Stay up-to-date with product offerings, industry developments, and partner feedback.

Skills

Swedish language

Customer service

Communication

Tools

CRM systems

Support tools

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is a prestigious recruitment agency that specializes in connecting skilled professionals with outstanding job opportunities in Greece. We are currently on the lookout for a Swedish Speaking Partner Support Consultant to become a part of our dedicated team. This position is perfect for candidates who are customer-oriented and fluent in Swedish, eager to provide exceptional support to our partners.

Responsibilities

• Offer top-notch support to Swedish-speaking partners via multiple communication channels, including phone, email, and chat.
• Handle partner inquiries and resolve service-related issues efficiently.
• Inform partners about product features and provide guidance to enhance their overall experience.
• Accurately document interactions, inquiries, and resolutions in the CRM system.
• Work closely with internal teams to report complex partner issues and devise effective solutions.
• Engage in regular follow-ups with partners to ensure satisfaction and successful resolution of their concerns.
• Remain up-to-date with product offerings, industry developments, and partner feedback to continually refine support services.

Requirements

• Fluency in Swedish and proficiency in English, both written and verbal.
• Previous experience in partner support, customer service, or a related field is advantageous.
• Strong problem-solving skills and a good grasp of IT systems.
• Excellent communication and interpersonal skills.
• Commitment to delivering exceptional customer satisfaction and building relationships.
• Proficiency with CRM systems and support tools is a plus.
• Ability to excel in a dynamic and collaborative work environment.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...