Swedish-Speaking Client Relations Specialist – Growth

Employers from Greece

United States

Remote

USD 55,000 - 75,000

Full time

2 days ago
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Benefits offered by this job

Competitive monthly salary
Monthly performance bonus
Fully paid training
Fully paid relocation package ( Flight
Airport transfer and hotel
Health insurance
Private health insurance
2 extra salaries per year
And much more...

Job summary

Patrique Mercier Recruitment FR is seeking a Swedish Speaking Client Relations Specialist to build strong relationships with Swedish-speaking clients and deliver top-tier support in a dynamic work environment.

You will engage via phone, email, and live chat, addressing inquiries, resolving issues, and recording interactions in the CRM system. Expect collaboration with the team and opportunities for upselling services in a growth-focused setting.

Qualifications

  • Fluency in Swedish and English, written and spoken.
  • Experience in client relations or customer support.
  • Exceptional communication and interpersonal skills.
  • Ability to multitask and prioritize in a dynamic environment.
  • Familiarity with CRM software.

Responsibilities

  • Communicate with Swedish-speaking clients via phone, email, and live chat to build relationships.
  • Address inquiries about products and services with tailored assistance.
  • Resolve client issues to maintain high satisfaction.
  • Record all interactions in the CRM system for tracking.
  • Collaborate with team to improve service delivery.
  • Identify upsell or cross-sell opportunities.

Skills

Swedish language
English language
Customer service
Interpersonal skills

Tools

CRM software
Live chat tools

Job description

Patrique Mercier Recruitment FR is seeking a Swedish Speaking Client Relations Specialist to build strong relationships with Swedish-speaking clients and deliver top-tier support in a dynamic work environment.

You will engage via phone, email, and live chat, addressing inquiries, resolving issues, and recording interactions in the CRM system. Expect collaboration with the team and opportunities for upselling services in a growth-focused setting.

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