Swedish-Speaking Business Support Specialist

Employers from Greece; United States; Remote; USD 40.000 - 62.000; Vollzeit

Benefits dieser Stelle

Competitive Salary

Monthly Bonus

Training Provided

Relocation Package

Health Insurance

Private Health Insurance

Two extra salaries/year

More benefits

Zusammenfassung

Patrique Mercier Recruitment FR seeks a Swedish Speaking Business Support Consultant to assist Swedish-speaking clients across phone, email, and chat channels. You will handle inquiries, manage accounts, and record interactions in CRM to ensure service quality.

Collaborative teamwork and ongoing training are emphasized to enhance service delivery. The role requires fluent Swedish and strong English, previous customer support experience, and a detail-oriented, client-focused approach within a

Qualifikationen

• Fluency in Swedish and strong command of English, both written and spoken.
• Previous experience in a customer support role, ideally within a business or corporate context.
• Exceptional communication and interpersonal skills, focusing on client satisfaction.

Aufgaben

• Engage with Swedish-speaking business clients via phone, email, and chat to provide comprehensive support.
• Respond to inquiries related to business services and assist with account management and operational tasks.
• Resolve client issues swiftly and effectively to maintain high levels of satisfaction.
• Accurately record all client interactions in the CRM system for reference and quality control.
• Work in collaboration with internal teams to handle complex inquiries and enhance delivery of services.
• Keep abreast of business services and products to provide informed assistance to clients.
• Participate in continuous training and development to improve service delivery and personal skill set.

Kenntnisse

Swedish language

English proficiency

Customer support

Team collaboration

Attention to detail

Tools

CRM systems

Office software

Jobbeschreibung

Patrique Mercier Recruitment FR seeks a Swedish Speaking Business Support Consultant to assist Swedish-speaking clients across phone, email, and chat channels. You will handle inquiries, manage accounts, and record interactions in CRM to ensure service quality.

Collaborative teamwork and ongoing training are emphasized to enhance service delivery. The role requires fluent Swedish and strong English, previous customer support experience, and a detail-oriented, client-focused approach within a