Swedish-Speaking Multilingual Support Specialist

Employers from Greece; United States; Remote; USD 33,000 - 47,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus

Fully Paid Training

Relocation package (Flight, Transfer,

Health insurance

Private health insurance

2 extra salaries per year

And More...

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Swedish-speaking Multilingual Support Representative to deliver exceptional customer service across Swedish and additional languages. You will handle inquiries via phone, email, and chat, solving issues and logging interactions in the CRM system.

Ideal candidates are fluent in Swedish and another language, with strong communication skills and a proactive approach to problem-solving.

Qualifications

• Fluency in Swedish and at least one additional language.
• Previous customer service experience is advantageous.
• Strong communication and interpersonal skills are essential.
• Excellent problem-solving with proactive service approach.
• Ability to prioritise tasks and manage time in a dynamic environment.

Responsibilities

• Provide support to clients in Swedish and other languages via phone, email, and chat.
• Assist customers with inquiries, product questions, and troubleshoot issues.
• Address customer complaints professionally and with a solutions mindset.
• Document all interactions in the CRM system for tracking.
• Collaborate with team members and other departments for a seamless experience.
• Engage in continuous training to improve product knowledge and service delivery.

Skills

Swedish fluency

Other languages

Customer service

Communication skills

Problem solving

CRM familiarity

MS Office

Tools

CRM software

Microsoft Office

Job description

Patrique Mercier Recruitment By Nellie is seeking a Swedish-speaking Multilingual Support Representative to deliver exceptional customer service across Swedish and additional languages. You will handle inquiries via phone, email, and chat, solving issues and logging interactions in the CRM system.

Ideal candidates are fluent in Swedish and another language, with strong communication skills and a proactive approach to problem-solving.